Hybrid and remote working has created distributed IT environment management (opens in new tab) that is much more challenging, and as a result the vast majority of IT professionals believe that the Return on Investment (ROI) of recent projects has been severely reduced.
SolarWinds’ latest report, titled “Getting IT right: Managing hybrid IT complexity,” found that a third (33%) of IT professionals agreed that complexity added four to seven months of extra work to their projects.
For SolarWinds president and CEO, Sudhakar Ramakrishna, the results are clear: businesses are struggling to transform digitally, all due to the increasing complexity of the IT environment. “Boosted by a global shift to hybrid and remote working, applications and workloads are now running in both cloud (opens in new tab) and on-premises infrastructure. This not only hinders the ability to deliver timely benefits to end users, but also has a significant impact on bottom line,” he concluded.
Visibility the key?
To address the problem of increasing complexity, Ramakrishna explains, companies are turning to observability. Such a practice can help them understand where to prioritize their efforts, help their teams manage hybrid IT environments more effectively, and in turn help them achieve their ROI goals.
This “spells long-term success for teams, companies and their customers,” concluded Ramakrishna.
This isn’t the first time SolarWinds has warned of the increasing complexity of the IT environment, or urged companies to look more deeply into observability as a possible solution.
The company recently surveyed 1,000 IT professionals and found that budgeting, time constraints, and observational challenges made hybrid IT difficult to achieve.
At the time, more than a third (37%) of respondents said they employ monitoring strategies to manage complexity, but more than half (53%) said they lacked proper understanding of the majority of their apps and infrastructure. As a result, many struggle with detecting anomalies, discovering the causes of various problems, and ensuring continuous availability and good performance of business-critical apps.